FAQ

  • Is the whole guided tour held inside Heritage of Mei Ho House (HMHH)?

    No. To help visitors get to know more about YHA Mei Ho House Youth Hostel in various aspects and have a better understanding of the revitalized historic building, our guided tour itinerary includes the Front Courtyard, G/F and 1/F Exhibition Areas, hostel rooms (subject to availability), facilities and Back Courtyard.

  • Can I do any phone booking of the guided tour?

    No, we only accept online booking in advance. There is no other booking system available. For booking details, please refer to this website.

  • I selected the wrong date when making a guided tour online booking. What should I do?

    You have to do online booking again and cancel the wrong booking by phone (852) 3728 3544 or email ([email protected]) as soon as possible. Thank you!

  • We are a group of 15 people. Do we need to book a visit?

    Groups of 15 people or fewer do not need to book a visit. You are recommended to come during the morning when the museum is less crowded. Groups of 16 people or more are required to apply for a visit in advance. For more details, please refer to Group Visit* or Guided Tour Service*.
    *Currently suspended due to the COVID-19 pandemic.

  • Can our group pay a visit* to YHA Mei Ho House Youth Hostel without any reservation?

    We do not recommend you to do so. Usually, a walk-in group has to queue for more than 60 minutes and not a whole group is allowed to enter HMHH at one time (due to the limited capacity). Conversely, successfully reserved group could enjoy:
    - No queue
    - Safety and Comfort
    - No rush. The whole group can enjoy plenty of visiting time
    *Group visit is currently suspended due to the COVID-19 pandemic.

  • We are a group with more than 30 people. Can we apply for visit?

    A limit on visitor capacity has been set in order to conform to fire safety standards inside HMHH, as well as to provide an enjoyable visiting environment. Therefore, we do not accept Group Visit* or Group Guided Tour Service* of groups with more than 30 people.
    *Currently suspended due to the COVID-19 pandemic.

  • Can I park the car in Mei Ho House?

    Parking lots are not available at YHA Mei Ho House Youth Hostel. Coaches (24 seats or less) are allowed to pick up or drop off visitors at the hostel main entrance. You are recommended to park the car in the Shek Kip Mei Estate car park which is located at Woh Chai Street, about a 3-minute walk from Mei Ho House.