Senior Front Desk Officer
Working Location: Mei Ho House Youth Hostel
Position Type: Full-time

Responsibilities:

 Supervise and lead Front Office colleagues in Front Office to maintain smooth operation
 Responsible for various front office duties, including greeting guests, processing check-ins and check-outs and phone in enquiry
 Handle and respond guests’ inquiries and complaints
 Be attentive to hostel security and safety requirements
 Handle emergency case in Front Office

Requirement:

 Higher Diploma holder or above in Hospitality, Hotel Management or related disciplines
 Minimum of 3-5 years’ related work experience
 Excellent problem-solving, interpersonal skill and can work independent
 Good command of spoken and written English, Cantonese and Mandarin.
 With basic computer knowledge and skill, familiar with Microsoft Office applications and English/Chinese typing, etc.
 Attend shift duties, including overnight shift
 Candidate with more experience will be considered as Duty Manager
 Immediate availability is highly preferred
 Priority will be given to Sham Shui Po residents
 Welcome applicants from CSSA, SFS, IEAP, NDP
 Whatsapp contact 5500-8248

How to apply:
please email your resume (indicate the position you are applying for) to [email protected] or by Whatapps 5500 8248

* Data collected will be used for recruitment purpose only. Applicants not contacted within 8 weeks may consider their application unsuccessful. The information will be destroyed