If the Red/Black Rainstorm Warning or Typhoon Signal No.3 or above is issued between 12:00noon and 11pm on the check-in date, members who have not checked in can change the date of stay but have to inform HKYHA office on that day and contact HKYHA within 5 working days (original check-in date inclusive) to confirm the change. Please note that the new date of stay is only applied on the date the aforesaid warning or typhoon signal is issued. No refund will be offered and no change of the date of stay will be accepted after check-in. If the aforesaid warning or typhoon signal is lowered or cancelled before 12:00noon, members who do not come to check in will be regarded as waiving their rights and all fees paid will not be refunded.
If the Red/Black Rainstorm Warning or Typhoon Signal No.8 or above is issued after check-in, members who decide to leave hostels before closing hours can change the date of stay but no refund will be offered; members who decide to stay at hostels must stay indoors until the aforesaid warning or typhoon signal is lowered or cancelled and all fees paid will not be refunded.
Applicable only to weather situation stated above, reservation change can be done with the new date(s) of stay must be within three months of the original date(s), and all relevant procedures for booking alteration must be completed within three months. Guests can call the HKYHA office to change the date(s) of stay.
